DISGUSTING AND *********** SERVICE

<p>Just got two calls from *********** call centre agents who are complete morans Richard or what ever the yell his name is I DONT WANT ANYMORE PEOPLE CALLING ME WITH THIS QUERY , the 1st agent hung up and just never bothered to call back while assisting me with my query and the second one having an attitude and telling me that Cell C has the right to deduct my account because i am in arrears , WHQAT THE YELL DOES THAT MEAN , SO CELL CELL HAS THE RIGHT TO MY PERSONAL ACCOUNT ? WHAT BS IS THAT ?what i fail to understand is that no one seems to answer why there are two Cell C accounts in my name , and if i remember correctly with the call i made in March to have my account date debited on the 20th , now im being told that Cell C has the right to just deduct my account when ever they feel like , ********** BEHAVIOUR WITH RED FLAGS BECAUSE I HAVE NOT AUTHORISED CELL C TO DO THAT</p> <p> </p> <p>I AM VERY WELL AWARE OF THE PAYMENTS NOT PAID IN JAN AND FEB , THE CONSULTANT CLEARLY MADE IT CLEAR THAT THE CORRESPONDENCE SENT WAS NOT HIS OR CELL C'S PROBLEM</p> <p> </p> <p>20TH MARCH R333.24 was deducted my question is why was the amount of R166.62 NOT DEDUCTED AT THE SAME TIME , SO INSTEAD CELL C DECIDES STILL DECIDES TO ADD AN AMOUNT OF R70 MISSED PAYMENT</p> <p> </p> <p>I DO RECALL THE CONTRACT I AGREED TO WAS THAT THE 31ST/1ST OF EVERY MONTH THE AMOUNT OF 166.62 GETS DEDUCTED , AGAIN ON THE 20TH APRIL AN AMOUNT OF R166.62 WAS DEDUCTED WHY WAS THE R70.00 NEVER ADDED TO THAT AMOUNT SO NOW ANOTHER R166.62+R70 IS ADDED AND AN AMOUNT OF R236.62 SHOWS THAT I AM IN ARREARS ON THE 30TH APRIL FOR WHAT THIS WAS NOT THE ARRANGEMENT THAT WAS MADE , AND FOR THE CALL CENTRE AGENT TO CONFIRM THAT PAYMENT WAS REVERSED ON THE 20TH AND SHOWS I NEVER PAID ON MY BANK STATEMENT IT SHOWS THE AMOUNT APPEARING IS THE AMOUNT OF R236.62 YES THAT WAS REVERSED BECAUSE I DID NOT AUTHENTICATE FOR THAT AMOUNT TO BE DEBITED , IF R70.00 WAS ALL THAT I NEEDED TO PAY WHY WAS ANOTHER R166.62 ADDED ON THE 30TH OF APRIL WHEN ON THE 20TH R166.62 HAD ALREADY BEEN DEBITED?</p> <p> </p> <p>I NEED THIS CONTRACT TO BE CANCELLED WITH IMMEDIATE EFFECT ***ING PATHETIC SERVICE , WILL BE SENDING THE CEO AN EMAIL SO HE CAN CALL THE PEOPLE WHO ARE RESPONSIBLE , AND FURTHERMORE I WILL ARRANGE THAT I PAY THIS CONTRACT UP TO DATE UNTIL JANUARY OF NEXT YEAR WHEN IT EXPIRES,</p> <p> </p> <p> THE 20TH WHICH WAS THE ARRANGEMENT I HAVE MADE FOR EVERY MONTH ON THE 20TH THAT DEBIT ORDERS SHOULD HAVE GONE OFF IN WHICH CANCELS OUT THE DEBIT ORDER FOR THE 30TH,31ST OR THE 1ST OF EVERY MONTH</p> <p> </p> <p>KINDLY LISTEN TO MY RECORDING FOR THE MONTH OF MARCH MADE TO YOU CALL CENTRE AND LISTEN TO THE CONVERSATION .</p> <p> </p> <p>AND I DONT WANT ANYMORE OF YOU *********** AGENTS CALLING ME IF THEY DO NOT KNOW WHAT THEY ARE CALLING ME FOR</p>