Disgusting and *********** company

This company is actually getting ridiculous now, I laid a complaint about Cell C trying to debit early in December WITHOUT my permission, my bank has charged me for this failed debit order due to this, the issue was then resolved only to receive my statement today and find out that Cell C also wants to charge me for the failed debit order, even though it was taken on the actual debit order date after it had failed.

The initial complaint was for a refund of my bank charges for the failed debit order which still hasn't happened, this complaint is to ensure the failed debit order charge on my Cell C statement gets removed as your company had no permission to deduct earlier than agreed upon.

Urgently get this matter sorted and the failed debit order charge removed from my account or I will be moving to another network provider and also taking this complaint further as number 1 you had no permission to deduct earlier and 2, this is thievery which I refuse to stand for. Get your **** sorted