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Faith N
1 reviews | Active since Aug 2015
26 Jun 2021, 17:14
Disgusting, and I want to cancel the contracts and move to a network that will help me
Can someone please assist me with a statement with all my contracts together, I have spoken to Nkosana( customer care team leader) Ntswaki( customer care agent) were not able to help me and they refused to log a call to who ever is supposed to help me. How hard is it to get a statement, been struggling since end of April
Helpful (0)
Replies (5)0
Replies (5)
Cell C's replyOfficial
26 Jun 2021, 17:41Hi Faith
Thank you for bringing this to our attention. The matter will be addressed accordingly. Apologies for the unpleasant experience. We have sent you the statements and updated your email address on our system. You will receive your monthly statement.
^NT
Thank you for bringing this to our attention. The matter will be addressed accordingly. Apologies for the unpleasant experience. We have sent you the statements and updated your email address on our system. You will receive your monthly statement.
^NT
Cell C's reply26 Jun 2021, 17:41
Official
Hi Faith
Thank you for bringing this to our attention. The matter will be addressed accordingly. Apologies for the unpleasant experience. We have sent you the statements and updated your email address on our system. You will receive your monthly statement.
^NT
Thank you for bringing this to our attention. The matter will be addressed accordingly. Apologies for the unpleasant experience. We have sent you the statements and updated your email address on our system. You will receive your monthly statement.
^NT
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Faith N's updateReviewer Update
26 Jun 2021, 19:49What is it that you don't understand, I am asking for a statements will all my contracts, I need one statement for everything like it has always been in the past, I hope someone understand
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Faith N's update26 Jun 2021, 19:49
Reviewer Update
What is it that you don't understand, I am asking for a statements will all my contracts, I need one statement for everything like it has always been in the past, I hope someone understand
Cell C's replyOfficial
26 Jun 2021, 20:30We will be in touch to assist.
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Cell C's reply26 Jun 2021, 20:30
Official
We will be in touch to assist.
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^NT
Cell C's replyOfficial
26 Jun 2021, 20:31We will be in touch to assist.
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^NT
Cell C's reply26 Jun 2021, 20:31
Official
We will be in touch to assist.
^NT
^NT
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Faith N's updateReviewer Update
11 Aug 2021, 14:54 Can someone please explain to me why I am in arrears with my accounts yet I pay by debit order
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Faith N's update11 Aug 2021, 14:54
Reviewer Update
Can someone please explain to me why I am in arrears with my accounts yet I pay by debit order