JP
Jaqueline P
1 reviews | Active since Jul 2015
04 Jun 2026, 13:40
DISGUSTING AFTER SALES SERVICE
The worst company to get hold of tpo try sort out an issue with my cell phone - I have tried the self help app - I have tried getting them to call me back but when its been a few months - I am going to sim swop to Vodacom - at least the people actually answer the phones and you get answers but CELL C only wants your money and it is near impossible to get anything resolved
Helpful (0)
Replies (6)0
Replies (6)JP
Jaqueline P's updateReviewer Update
04 Jun 2026, 13:45Sorry - worst company to try ....
JP
Jaqueline P's update04 Jun 2026, 13:45
Reviewer Update
Sorry - worst company to try ....
Cell C's replyOfficial
04 Jun 2026, 13:51Dear Jaqueline
Thank you for reaching out to us and taking the time to share your feedback with us.
We sincerely apologise for the inconvenience and frustration you have experienced while trying to resolve your query. We understand how important it is to receive timely assistance, and we regret that we have not met your expectations in this instance.
To ensure this matter is handled with the attention it deserves, we have sent you a direct message requesting further details so that we can properly investigate and assist you through the appropriate support channels.
Kindly check your inbox and respond there at your earliest convenience so that we may proceed with resolving your query.
Regards,
Cell C | MMa
Thank you for reaching out to us and taking the time to share your feedback with us.
We sincerely apologise for the inconvenience and frustration you have experienced while trying to resolve your query. We understand how important it is to receive timely assistance, and we regret that we have not met your expectations in this instance.
To ensure this matter is handled with the attention it deserves, we have sent you a direct message requesting further details so that we can properly investigate and assist you through the appropriate support channels.
Kindly check your inbox and respond there at your earliest convenience so that we may proceed with resolving your query.
Regards,
Cell C | MMa
Cell C's reply04 Jun 2026, 13:51
Official
Dear Jaqueline
Thank you for reaching out to us and taking the time to share your feedback with us.
We sincerely apologise for the inconvenience and frustration you have experienced while trying to resolve your query. We understand how important it is to receive timely assistance, and we regret that we have not met your expectations in this instance.
To ensure this matter is handled with the attention it deserves, we have sent you a direct message requesting further details so that we can properly investigate and assist you through the appropriate support channels.
Kindly check your inbox and respond there at your earliest convenience so that we may proceed with resolving your query.
Regards,
Cell C | MMa
Thank you for reaching out to us and taking the time to share your feedback with us.
We sincerely apologise for the inconvenience and frustration you have experienced while trying to resolve your query. We understand how important it is to receive timely assistance, and we regret that we have not met your expectations in this instance.
To ensure this matter is handled with the attention it deserves, we have sent you a direct message requesting further details so that we can properly investigate and assist you through the appropriate support channels.
Kindly check your inbox and respond there at your earliest convenience so that we may proceed with resolving your query.
Regards,
Cell C | MMa
JP
Jaqueline P's updateReviewer Update
04 Jun 2026, 13:59Good day,
I appreciate the reply but I need a problem solved
I appreciate the reply but I need a problem solved
JP
Jaqueline P's update04 Jun 2026, 13:59
Reviewer Update
Good day,
I appreciate the reply but I need a problem solved
I appreciate the reply but I need a problem solved
JP
Jaqueline P's updateReviewer Update
04 Jun 2026, 15:00That is the problem - I cannot receive or make calls - I want to change all the night time data to airtime as I need my phone - I am only able to make WHATSUP CALLS
JP
Jaqueline P's update04 Jun 2026, 15:00
Reviewer Update
That is the problem - I cannot receive or make calls - I want to change all the night time data to airtime as I need my phone - I am only able to make WHATSUP CALLS
JP
Jaqueline P's updateReviewer Update
04 Jun 2026, 15:05I am not buying airtime when I have 48.95GB in anytime data
I can only make EMERGENCY CALLS - SERIOUSLY ***
I can only make EMERGENCY CALLS - SERIOUSLY ***
JP
Jaqueline P's update04 Jun 2026, 15:05
Reviewer Update
I am not buying airtime when I have 48.95GB in anytime data
I can only make EMERGENCY CALLS - SERIOUSLY ***
I can only make EMERGENCY CALLS - SERIOUSLY ***
JP
Jaqueline P's updateReviewer Update
04 Jun 2026, 15:18THANK YOU - but as stated there is no way I can receive or make any calls - only on whatsup - I need to call land-lines - I want to cancel my contract
JP
Jaqueline P's update04 Jun 2026, 15:18
Reviewer Update
THANK YOU - but as stated there is no way I can receive or make any calls - only on whatsup - I need to call land-lines - I want to cancel my contract