1 reviews | Active since May 2016

12 Feb 2021, 09:03

DISGUSTED WITH THE SERVICE!

If there was a a rating for BAD service then I would have chosen the highest. I app**** for a cellphone contract almost 2 weeks ago where the person who assisted me ASSURED me that there was stock of this specific cellphone model. I was approved and waiting for delivery whereas I am still waiting because all of a sudden cell c is waiting for stock. This is unacceptable. I have asked for assistance various times and left messages and no one has phoned me or emailed me or so much as sms'd me. So the question remains.....what type of business is Cell C running? The customer service is terrible. I need my cellphone by end of business today!

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Replies (1)
Cell C
Cell C's reply12 Feb 2021, 10:23
Official
Good day Ms. Bells

Thank you for reaching out to us.

We have received your review regarding the delivery of your device.

We have received confirmation that stock will be arriving on Monday. We apologise for the delay. 

^NZ