SG
Sugan G
1 reviews | Active since Jan 2021
11 Jan 2021, 13:04
Disgusted with Cellc
I have been a loyal customer to Cell C for over 12 years and this is the first time my account has ever went into arrears, which I have settled. But not a single call, my line was deactivated and I cannot get a decent answer from any consultants, if they cannot assist they disconnect the call. and I have to call again. And I received a new bill and unable to use the any minutes and being charged for insurnace, when I call the billing department they also cannot assist. Is there anyone at Cellc that is competant enough to assist me. Or do you not appreciate loyal customers. I am completely Disgusted by Cell C
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Sugan G's updateReviewer Update
13 Jan 2021, 10:35Since my last review, I have emailed my details and rep**** to the messges with my details.Still no help but I received a new bill!!!!! NO SERVICE but still getting Billed. Extremely poor service from Cellc. As for the consultants they just cant help! Get transfer from department to department, each time have to authenticated just to get told they cannot assist. WHO CAN ASSIST? Thats my question!
SG
Sugan G's update13 Jan 2021, 10:35
Reviewer Update
Since my last review, I have emailed my details and rep**** to the messges with my details.Still no help but I received a new bill!!!!! NO SERVICE but still getting Billed. Extremely poor service from Cellc. As for the consultants they just cant help! Get transfer from department to department, each time have to authenticated just to get told they cannot assist. WHO CAN ASSIST? Thats my question!