EG
Erica G
1 reviews | Active since Mar 2021
27 Oct 2023, 20:44
Disgusted in Cell C
I am finding very strange that i am paying a bill i have no knowledge of if the agent told me my account is up to date, this 70 was sorted out a while ago and now I see they are debiting me R210, this is ******* if i was advise my bill is only R 621.09... Now my bill did not get paid due to this R210 being debited. I am very frustrated with Cell C right now.
Helpful (0)
Replies (1)0
Replies (1)
Cell C's replyOfficial
27 Oct 2023, 20:55Dear Erica Greeves,
Thank you for reaching out to us.
Please receive our apologies for the unpleasant experience. We can confirm that there is a pending ticket that our Team is working on and, we assure you that a resolution will be provided as soon as possible. We have sent an email to our consultant who is working on the matter, you will be contacted.
Cell C | TN
Thank you for reaching out to us.
Please receive our apologies for the unpleasant experience. We can confirm that there is a pending ticket that our Team is working on and, we assure you that a resolution will be provided as soon as possible. We have sent an email to our consultant who is working on the matter, you will be contacted.
Cell C | TN
Cell C's reply27 Oct 2023, 20:55
Official
Dear Erica Greeves,
Thank you for reaching out to us.
Please receive our apologies for the unpleasant experience. We can confirm that there is a pending ticket that our Team is working on and, we assure you that a resolution will be provided as soon as possible. We have sent an email to our consultant who is working on the matter, you will be contacted.
Cell C | TN
Thank you for reaching out to us.
Please receive our apologies for the unpleasant experience. We can confirm that there is a pending ticket that our Team is working on and, we assure you that a resolution will be provided as soon as possible. We have sent an email to our consultant who is working on the matter, you will be contacted.
Cell C | TN