DISGUSTED / DISAPPOINTING SERVICE

<p>I have always been a vodacom user and decided to change to cellc because of the promotions and good reviews from others.However my experience is quite the opposite. I am on the epic 100 contract and have had issues for the past month and it remains unresolved. Just to name the recent happening, my airtime didnt come thru on the 1st October. Also my sim which i never remove from my phone is suddenly damaged when calling the call centre i was told that my sim is damaged and it could perhaps be an IT problem, they were going to investigate and get back to me, to date NOTHING! My phone is dual sim and ive already had to do a sim swop on a new sim purchased due to the sim being "shop damaged" as ive been told.</p> <p>This is really disappointing and time consuming and frustrating!</p> <p>Hoping this can be resolved speedily</p>