1 reviews | Active since Jan 2017

29 Jun 2020, 12:19

Disgusted Client

Good day

I am writing this email as a disgusted Cell C client.

I am due for an upgrade and no store has stock of the iPhone. What baffles me is that Vodacom has stock as well as iStore has stock.

I feel that Cell C can make a plan to get iPhone For me so that I can upgrade.

I spend a lot of money every month on a contract with Cell C and this is how you treat your clients?

When I message Cell C on Facebook they have a 'Don't Care' attitude. Even throughout this trying times I have paid my contract on time and have not asked for a payment break or any assistance.

Maybe I should cancel this contract and move over to a network that puts their clients first.

I would appreciate feedback asap. If you cannot help me then I will definitely cancel and move somewhere else.

0
Replies (1)
Cell C
Cell C's reply29 Jun 2020, 13:12
Official
Good day Lezahn 

Thank you for reaching out to us. 

We really appreciate your loyalty. Our friendly Upgrade consultant will be in touch with you to assist. Apologies for the inconvenience. 

^NT