Disgusted by customer care service

<p>I've just got off the phone with the cell c customer care people, wanting to follow up on my request to cancel my contract with them. I dialled 084140 and spoke to 3 difervent individuals by the names of Khanyi, Mpho (from recoveties)and lastly Amanda (from accounts). The first lady's system was not working and could not pick up if I had infact submitted a request to cancel my contract and advised me that there were charges to be incurred for the termination. She then put me through to Mpho who confirmed that I had called in on the 6th May 2016 requesting to cancel my contract and stop the number. She then advised that I'm in the wrong department as she cannot confirm when my last debit date will be and for how much. She then put me through to acvounts, where Amanda picked up. I then confirmed to the contract number in question and she then wanted to authenticate me. I then advised Amanda that she is the 3rd person from cell c on a space of 13min that I have spoken to and I refuse to answer another authentication question as I am being transferred by internal people. She proceeded to explain that she needs to authenticate me as this is our 1st time speaking and I refused to proceed. I then advised Amanda that you know what, I am tired of the service by Cell C and no one seems to be prepared to help me. Infact their collection instruction is going to bounce (and I will make sure of that) as no one wants to answer a simple question.</p>