SP
Samantha P

1 reviews | Active since Feb 2018

14 Apr 2023, 11:15

Disgusted by Cell C

I have a contract with cell c which is ending this month. I did not ask for my contract to be renewed however, to my surprise a credit check was done against me. Please can someone call me urgently and this check removed asap. I will take legal action as my personal information was not in accordance with the POPI Act

0
Replies (4)
Cell C
Cell C's reply14 Apr 2023, 11:21
Official
Dear Samantha Paliathan

Thank you for contacting Cell C.

We apologize for the inconvenience caused.

Please conforms when was the credit check done and provide us with the Cell C number so that we can assist accordingly.   

Regards,
^TM
SP
Samantha P's update14 Apr 2023, 11:32
Reviewer Update
Credit check was done on the 08th of April. Number is ***
Cell C
Cell C's reply14 Apr 2023, 11:37
Official
We have referred your query to our Team, we will be in touch to further assist.

Regards,
 ^TM 
Cell C
Cell C's reply14 Apr 2023, 14:20
Official
The team attempted to contact you to no avail. Please advise the convenient time to call you.

^NH