Disgusted at the service - Cell C

Haven't had Internet access since the 23/04/2019. I lost 15.16GB of data in April because of this. Now I have entered a new month with my new allocation and still don't have Internet access. My Lte-A sim used to work fine until the 23/04/2019. I'm so frustrated. I keep calling the technical help desk and I keep being told that matter will be flagged and escalated and that somebody from back office will call me. Nobody ever calls and its been 11 days now that I do not have Internet access. Absolutely poor service. I'm now talking to my attorneys as cell c has breached our contract. I was told today that their back office is striking. Striking at the expense of the customer. I won't deal with this company again. I'd rather pay a premium price and go with another service provider. Funny thing is my lte sim still connects to the cell c tower and all the lights on my router are blue and signal is fine. There is just no Internet access. Cell c you will be hearing from my attorneys. Ref number ********** 616