AB
Alex B

1 reviews | Active since Apr 2019

10 Apr 2019, 11:48

DISGUSTED AT SERVICE LEVEL

Its so sad that Cell has offered a product through Afrihost and this service of late has failed to provide the highest quality. Of late I have failed to connect with my clients over meetings due to internet, I have tirelessly exhausted IT departments internationally only to find the ISP in my own country has failed. This failre threatens a very lucrative contract at present and Afrihost seems non concerned about the situation. This type if behavior brings CellC themselves into disrepute as it is their service we opted to use, as it as in the past worked well. So why are we offered a service which is not working, offers no support and while timeously paid fails to deliver. So guess who will be loosing a customer....

0
Replies (1)
Cell C
Cell C's reply10 Apr 2019, 13:31
Official
Good afternoon Alex

We sincerely apologize for the poor service you have experienced. Kindly refer this matter to Afrihost as they can access and view your details, we can't access anything from our end.

Regards
Cell C |PN