NC
Nompumelelo C
1 reviews | Active since May 2021
12 May 2021, 13:40
Disgusted and furious with the service.Pathetic
Worse and wouldnt recommend it to anyone.
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Nompumelelo C's updateReviewer Update
12 May 2021, 15:49I hope this finds you well.I am Minenhle and would like to inform you about my previous experience.I am very upset and tired of this Network.I have enquired about my issue numerious times and still have not received any assistant to make things worse the Agent I spoke to hung up on me.Seriously?Is this the type of service you provide? I am very angry and if you have to ask me I wouldnt recommend anyone to use this service after my experience.But Thanks to the Manager Sara who tried her best to help me after I explaining my issue if you can play the call you could hear that I was in tears while explaining the query because of the previous agent I spoke to.And after recharging like 5 min ago I loaded R30 airtime so I can top up my whatsapp bundle and I had R2 and some change of airtime guess what? My airtime is gone.
Simple thing like opting out my number from receiving any type of text from Cell C yourl can do.I lost on a job offer because of these texts I ignored a text I should have responded to thinking it Cell C, for goodness sake hense why I do not want to receive any text.For two months I have been enquiring about this issue and it still not resolved.Come on
WHAT TYPE OF SERVICE IS THIS????I really dont appreciate being treated this way I am a damn customer for crying out loud.Can I have my issue resolved please and I have been loyal with the service for over 7years.
Simple thing like opting out my number from receiving any type of text from Cell C yourl can do.I lost on a job offer because of these texts I ignored a text I should have responded to thinking it Cell C, for goodness sake hense why I do not want to receive any text.For two months I have been enquiring about this issue and it still not resolved.Come on
WHAT TYPE OF SERVICE IS THIS????I really dont appreciate being treated this way I am a damn customer for crying out loud.Can I have my issue resolved please and I have been loyal with the service for over 7years.
NC
Nompumelelo C's update12 May 2021, 15:49
Reviewer Update
I hope this finds you well.I am Minenhle and would like to inform you about my previous experience.I am very upset and tired of this Network.I have enquired about my issue numerious times and still have not received any assistant to make things worse the Agent I spoke to hung up on me.Seriously?Is this the type of service you provide? I am very angry and if you have to ask me I wouldnt recommend anyone to use this service after my experience.But Thanks to the Manager Sara who tried her best to help me after I explaining my issue if you can play the call you could hear that I was in tears while explaining the query because of the previous agent I spoke to.And after recharging like 5 min ago I loaded R30 airtime so I can top up my whatsapp bundle and I had R2 and some change of airtime guess what? My airtime is gone.
Simple thing like opting out my number from receiving any type of text from Cell C yourl can do.I lost on a job offer because of these texts I ignored a text I should have responded to thinking it Cell C, for goodness sake hense why I do not want to receive any text.For two months I have been enquiring about this issue and it still not resolved.Come on
WHAT TYPE OF SERVICE IS THIS????I really dont appreciate being treated this way I am a damn customer for crying out loud.Can I have my issue resolved please and I have been loyal with the service for over 7years.
Simple thing like opting out my number from receiving any type of text from Cell C yourl can do.I lost on a job offer because of these texts I ignored a text I should have responded to thinking it Cell C, for goodness sake hense why I do not want to receive any text.For two months I have been enquiring about this issue and it still not resolved.Come on
WHAT TYPE OF SERVICE IS THIS????I really dont appreciate being treated this way I am a damn customer for crying out loud.Can I have my issue resolved please and I have been loyal with the service for over 7years.