DISGUSTED

I FIND THE NON CHALANT ATTITUDE OF CELL C TO BE IN EXTREMELY POOR TASTE. SEEING AS HOW YOU HAVE HANDED MY CASE OVER AFTER I HAD PAID THIS ACCOUNT IN FULL I AM NOW BEING ASKED TO DEAL WITH IT. YOUR PHONE CALL WAS BOTH RIDICULOUS. THE CALL CENTRE AGENT WAS DISINTERESTED IN DEALING WITH THIS MATTER. AFTER TELLING HER THAT I WAS DRIVING IN PEAK TRAFFIC SHE CONTINUED ASKING ME FOR DETAILS. SHE THEN RUDELY TOLD ME TO DEAL WITH CSS. THIS IS UNFAIR AND I DID SAY TO YOUR MANAGER AT THE GATEWAY STORE THAT I WAS PAYING WITHOUT PREJUDICE, AS I WAS NOT RESPONSIBLE FOR YOUR AGENTS NOT CANCELLING THIS ACCOUNT WHEN I ASKED THEM TO.