Disgusted

I am Absolutely disgusted by the type of service Cell C Fibre to home has provided i have had it for 4 days and i am already so frustrated with *********** consultants wich can not tell their faces from their noses i have asked call and pleaded with so many consultants who cannot even answer the phone properly they say how can we help once you ask them they can't help once you give them a problem eish sorry ill escalate i just wish their service would escalate as highly as they escelate a manor of problem wich they are to slow or know nothing at all i am done (senario) i requested fibre in December in was installed in Feb they deducted from my account without installation after Vuma came to install had to wait another 5 days for my rooter user name and password after the rooter connection great 2 days of internet and then off it goes i call the FIBRE SUPPORT TEAM and you should think to get support and then they tell me there is no account open in my name so how the **** and i ask again how do i get 2 days of internet if i dont have a billing account where they cant even pick up my profile when my ID and Account number is provided it is absolutely disgusting that an industry wich we choose to pay endless amounts of money without service....