MS
Melissa S

1 reviews | Active since Feb 2019

02 Jun 2021, 09:01

Disgusted!

Very disappointed. I upgraded my contract on 4 May and still have not received my new device and keep getting excuses that they have no stock but the new amount has been deducted from my account already. Not fair Cell C. No one can answer me when the stock will arrive. They could have at least offered a solution or suggest devices that are in stock. Disgusting service. I regret upgrading the contract.

0
Replies (2)
Cell C
Cell C's reply02 Jun 2021, 09:37
Official
Good day Melissa

Thank you for getting in touch.

We currently do not have stock on the device and are yet to receive an estimated time of arrival. 

We will however refer this to the relevant team to advise as soon as stock is available. 

^YM 

MS
Melissa S's update02 Jun 2021, 09:39
Reviewer Update
Again, same answers but no solution!