1 reviews | Active since Oct 2016

19 Oct 2016, 11:54

Disgusted

<p>I am reposting this as I fear Cell C will not contact me again. i have just missed your two attempts trying to contact me also after requesting the call to be made after a certain. I'll have my story put into a nutashell. Back in Feb 2016 I had lost my job, having 4 lines with cell c and recently before that I upgraded my service and mobile handset. However a few months later I have lost my job I already been having issues with cell c but this was the last! I requested a callback to have a payment plan arranged (when losing my job)however yet no call back has been made to me ever since upto this date. this lead to my number being permanently deleted due to no payments being received after 90days if I am correct as per their policy i have have been emailing them on a regular basis to inform them of my situation. Also payments have been deducted from my account as per normal and still is. I desperately need help! and i hope this gets Cell C attention and that they contact me after 1h30 PM the afternoon whenever contacting me </p> <p> </p> <p>Thanks in advance</p>

0
Replies (4)
Cell C
Cell C's reply19 Oct 2016, 12:24
Official

Theodorah has been in contact with you to assist with this matter. However, you proposed to be contacted at a convenient time.

Regards

Cell C | PN

Best regards,

's update19 Oct 2016, 13:06
Reviewer Update

Hi

Thanks for the response. I'll be awaiting your call

Regards

Cell C
Cell C's reply20 Oct 2016, 15:26
Official

As per communication, Theodorah will be in touch.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply21 Oct 2016, 15:55
Official

Theodorah has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

Best regards,