1 reviews | Active since Sept 2014
<p>i sent Cell C an email in June informing them that i will not be using the same banking details as i have been using and requested to be a cash payer since my contract is expiring this month i have been paying my account cash since then for some clever reason you decided to debit my account twice and found nothing as i told you. then you added R140 penalty fees for those orders and disconnected my line since then. i really dont understand what kind of idiots you people are bcs if i told you in June you wont find anything what makes you think that if you continue with Debit oders some miracle will happen. I told you before that i will not pay those fees and i will say it again. my suggestion write off those fees you wrote on and cancel my contract on the 20th. as i have been doing i will pay you the last R240 and any usage from the previous month</p>
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Maropeng could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.
Please respond to his email and he will gladly assist.
Regards
Cell C | PN
Best regards,
Maropeng could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.
Please respond to his email and he will gladly assist.
Regards
Cell C | PN
Best regards,
i have been waiting since the 09th for Maropeng to respond to me.
its best i get the ombudsman involved.
i have been waiting since the 09th for Maropeng to respond to me.
its best i get the ombudsman involved.
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