Disgusted

<p>On 28 August my spn's Whatsapp subscription expired. I personally recharged his airtime from online banking. He re-activated his Whatsapp subscription, for which he received a sms confirmation (unfortunately deleted). Last night, 31 August, he noticed that he can't send pics via Whatsapp and this morning looked at the Whatsapp available data balance and noticed it shows R0. He the phoned customer care, the woman insisted that the last recharge activity is dated 20 August and nothing there after. I can draw my statement to show the recharge , either Cell C immediately re-activate my sn's Whatsapp or give a refund. Otherwise we are going to take this issue to the media, Cell C's service is dropping daily and customer care has no care in the world. Number effected ********** </p>