NV
Nanamhla V
1 reviews | Active since Jun 2018
25 Mar 2019, 16:27
Disgusted
So after a week, YOUR moses is still doing investigation??? Fine ..i see you taking this to far just changed my banking details i know you will try calling me only once you do not receive payment then that is when you will resolove my query.
all in all its a month that you investigating just an insurence matter??? WOW
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
26 Mar 2019, 07:09Good morning Nanamhla
We apologize for the delay in resolution. We have escalated the matter to senior management for urgent assistance. Feedback will be provided as soon as possible.
Regards
DA
We apologize for the delay in resolution. We have escalated the matter to senior management for urgent assistance. Feedback will be provided as soon as possible.
Regards
DA
Best regards,
Cell C's reply26 Mar 2019, 07:09
Official
Good morning Nanamhla
We apologize for the delay in resolution. We have escalated the matter to senior management for urgent assistance. Feedback will be provided as soon as possible.
Regards
DA
We apologize for the delay in resolution. We have escalated the matter to senior management for urgent assistance. Feedback will be provided as soon as possible.
Regards
DA
Best regards,
Cell C's replyOfficial
26 Mar 2019, 15:49Palesa is dealing with your query, to ensure the matter is resolved.
Feedback will be provided as soon as possible.
Regards
DA
Feedback will be provided as soon as possible.
Regards
DA
Best regards,
Cell C's reply26 Mar 2019, 15:49
Official
Palesa is dealing with your query, to ensure the matter is resolved.
Feedback will be provided as soon as possible.
Regards
DA
Feedback will be provided as soon as possible.
Regards
DA
Best regards,
NV
Nanamhla V's updateReviewer Update
26 Mar 2019, 16:04First it was Moses, now Palesa.. well nothing Palesa has said thats different from Moses.. same thing that they still doing investigation, my question is how many weeks that you resolve queries because its been a month now.. This query will be done when no payment is received at CellC, Trust me
NV
Nanamhla V's update26 Mar 2019, 16:04
Reviewer Update
First it was Moses, now Palesa.. well nothing Palesa has said thats different from Moses.. same thing that they still doing investigation, my question is how many weeks that you resolve queries because its been a month now.. This query will be done when no payment is received at CellC, Trust me