1 reviews | Active since Mar 2015
I signed up for two contracts with cell c of which one is a cell contract and the other is a ‘router / data’ contract.
In May I called and requested the settlement amount for the cellphone contract of which I received and settled the acc. Ever since then they have been debing way more than they should and whenever I call them ita always “you being charged for out of data bundles” imagine a while 1600 for data bundles how when I have a cap. June got billed 850 July got billed 1000 and was told the settlement amount was wrong how when I received the settlement amount from Them and confirmation taht my contract has been cancelled ? From the time I settled the acc they were only supposed to debit 299 going forward. I am so furious at this! And their *********** team is of no help they ****** me of over a lot of money claiming it’s “out of data bundles” I am so disgusted at the service!
If you looking to take up a contract with them think again, try other networks. Cell c is full of excuses! I am canceling and my second contract with them and signing up with Telkom it’s way cheaper anyways! And I will surely be reversing that debit order every single month they debit way over I mean from 299 to 1000? How? Nxa! Useless network
Good morning Nkhensani
We have requested one of our team members to look into this matter and assist.
Do expect communication and be assured that you will be provided with clarity.
Regards
Cell C | PN
Best regards,
Good morning Nkhensani
We have requested one of our team members to look into this matter and assist.
Do expect communication and be assured that you will be provided with clarity.
Regards
Cell C | PN
Best regards,
As per communication, Palesa will revert with feedback.
Regards
Cell C | PN
Best regards,
As per communication, Palesa will revert with feedback.
Regards
Cell C | PN
Best regards,
Palesa confirmed that she has contacted you and provided interim feedback.
Regards
Cell C | PN
Best regards,
Palesa confirmed that she has contacted you and provided interim feedback.
Regards
Cell C | PN
Best regards,
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