SL
Sandy L

1 reviews | Active since Oct 2010

16 Feb 2024, 10:13

DISGUSTED

To Cell C I have been a customer of yours since 2010 Receieved a contract and done numerous upgrades since I am now due for an upgrade and I am told I owe R4k from 2002 on a number I never ever used therefore am unable to do an upgrade - 22 years later? Are you kidding me I have asked numerous times for this Contract in question with my signature to no avail I have asked for a manager to contact me for a week now and no calls but calls from your call centre to upgrade???? Service is absolutely appalling - is this how a long term customer gets treated??? Utterly disgusted!

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Replies (2)
SL
Sandy L's update16 Feb 2024, 10:45
Reviewer Update
I will not go an do an affidavit as I don't sit around and do nothing the whole day - I work for a living
you go back on YOUR records find my "contract" and send it to me!!!!!!!!!!!!!!!
SL
Sandy L's update16 Feb 2024, 10:47
Reviewer Update
How are you only seeing this NOW IN 2024 AND THIS WAS SUPPOSEDLY IN 2002????????
22yrs later
Cell C Admin Skills are MUCH TO BE DESIRED IN MY OPINION