kG
khalid G
1 reviews | Active since Jun 2017
30 May 2025, 10:18
Disgruntled client 061661
I am a disgruntled client of Cell C for more than a decade and it's truly upsetting to deal with anyone employed at the organization. I have been pushed around from one consultant to another yet nobody can assist with a bill dispute yet debit orders are allowed to go through. I need someone from management to call me urgently. I am at wits end with Cell C
Helpful (0)
Replies (4)0
Replies (4)kG
khalid G's updateReviewer Update
30 May 2025, 10:40Can someone help me close my account with Cell c urgently they are extremely unprofessional in dealing with disputes
kG
khalid G's update30 May 2025, 10:40
Reviewer Update
Can someone help me close my account with Cell c urgently they are extremely unprofessional in dealing with disputes
Cell C's replyOfficial
30 May 2025, 10:47Dear khalid van greunen,
Thank you for bringing this to our attention.
We're truly sorry to hear about your experience and completely understand how frustrating it must be to feel pushed from one consultant to another without resolution, especially as a loyal Cell C customer for over a decade.
Your concerns regarding the billing dispute and debit orders are important to us, and we want to make this right. We have escalated your matter and requested urgent feedback from our team. One of our senior consultants will be in touch with you directly as a priority.
We appreciate your patience and the opportunity to resolve this for you.
Kind regards,
Cell C | TN
Thank you for bringing this to our attention.
We're truly sorry to hear about your experience and completely understand how frustrating it must be to feel pushed from one consultant to another without resolution, especially as a loyal Cell C customer for over a decade.
Your concerns regarding the billing dispute and debit orders are important to us, and we want to make this right. We have escalated your matter and requested urgent feedback from our team. One of our senior consultants will be in touch with you directly as a priority.
We appreciate your patience and the opportunity to resolve this for you.
Kind regards,
Cell C | TN
Best regards,
Cell C's reply30 May 2025, 10:47
Official
Dear khalid van greunen,
Thank you for bringing this to our attention.
We're truly sorry to hear about your experience and completely understand how frustrating it must be to feel pushed from one consultant to another without resolution, especially as a loyal Cell C customer for over a decade.
Your concerns regarding the billing dispute and debit orders are important to us, and we want to make this right. We have escalated your matter and requested urgent feedback from our team. One of our senior consultants will be in touch with you directly as a priority.
We appreciate your patience and the opportunity to resolve this for you.
Kind regards,
Cell C | TN
Thank you for bringing this to our attention.
We're truly sorry to hear about your experience and completely understand how frustrating it must be to feel pushed from one consultant to another without resolution, especially as a loyal Cell C customer for over a decade.
Your concerns regarding the billing dispute and debit orders are important to us, and we want to make this right. We have escalated your matter and requested urgent feedback from our team. One of our senior consultants will be in touch with you directly as a priority.
We appreciate your patience and the opportunity to resolve this for you.
Kind regards,
Cell C | TN
Best regards,
kG
khalid G's updateReviewer Update
30 May 2025, 10:51I have been waiting for 3 days with no avail
kG
khalid G's update30 May 2025, 10:51
Reviewer Update
I have been waiting for 3 days with no avail
Cell C's replyOfficial
30 May 2025, 12:01We assure you that contact will be made by our team.
Regards,
Cell C | TN
Regards,
Cell C | TN
Best regards,
Cell C's reply30 May 2025, 12:01
Official
We assure you that contact will be made by our team.
Regards,
Cell C | TN
Regards,
Cell C | TN
Best regards,