Disgruntled Cell C customer

For the past 4 weeks I have been phoning CellC customer service to complain about the poor network coverage in my area (Kliprivier). Every time they send me a case number. When they call me, they say everything is fine. A day later I am recalling the call centre. A new case number is generated and still no results. You cannot find a number to contact Cell C head office to speak to someone of authority. Emails to head office are answered by a computer telling you that they will get back to me. Nobody ever does. Sometimes you get a SMS from them that they tried to call and could not get hold of me. What they cannot fathom it is that the network is down so they will not be able to get hold of me. Then you get a dim spark working in the call centre telling me to do a sim swap and insisting on it. This exercise was a waste of time. Finally today after 4 weeks I get told that the tower in my area is out of order. When it will be attended to, they cannot tell me. Seems like the employees of Cell C customer care do not have a clue what to do. They only tell you that they are sorry. It seems like a lot of companies are in demise due to *********** staff who lack product knowledge. Then there is the head office who don't want to deal with the customer so they don't publish their numbers. They don't care. I will never recommend to anyone to get Cell C.