Disgraceful Service from Cell C fibre

I have had no Fibre Wi Fi for the last 3 weeks, we have spent over 7 hours on calls to get it resolved. Every time you phone, you speak to a different consultant and they make promises to you, i have sent e mails and only get a response with a case number, then i phone back and qoute the case number to then get told they need more information and i am expected to share my problem with them over and over. It is truly disgraceful the service Cell C provide to their customers, you should be ashamed that you treat the people that pay for your salaries. I want to cancel my subscription but also have a problem with that, as i get the same message when i send an e mail that says i must phone to cancel, but when i phone i get the same story, we will send you documents to cancel, and guess what, NOTHING, i would strongly suggest to anyone thinking of a fibre company not to got to Cell C, they truly do not care, i can assure you i will not get a single call from any of their management even when i post this, absolutely unacceptable customer service