HK
Herman K
1 reviews | Active since Dec 2012
30 Nov 2021, 16:21
DISGRACEFUL CUSTOMER SERVICE
Customer Service Call Centre is a disgrace. They refuse to help you even if you have a minor detail incorrect. This last bout of not wanting to help me is because I do not know the last 4 digits of a credit card that expired over a year ago. They keep informing you to go to a customer service centre, but what is the point of a call centre. This all because I want to cancel my contract... since MAY this year! Their service is terrible. Their attitude is flippant. Their feedback is non-existent.
Helpful (0)
Replies (1)0
Replies (1)HK
Herman K's updateReviewer Update
06 Dec 2021, 20:09Cell C has come back to me and it appears that the matter has been resolved. Thank you to the customer service agent that called me. She was very friendly and professional and I commend her on her service.
It is just a shame that it had to come to this point in the first place.
It is just a shame that it had to come to this point in the first place.
HK
Herman K's update06 Dec 2021, 20:09
Reviewer Update
Cell C has come back to me and it appears that the matter has been resolved. Thank you to the customer service agent that called me. She was very friendly and professional and I commend her on her service.
It is just a shame that it had to come to this point in the first place.
It is just a shame that it had to come to this point in the first place.