Discussed by Csurance and Finrite
<p>I got a m5 Sony from a claim i made from Csurance.</p> <p>This phone was new but faulty, i called Csurance to inform them about the phone, and they suggested i take it to the nearest Cell c store which i did. This phone was send back to Csurance in November 2016. I've been to Cell c in Paarl Mall numerous times and they've also called Csurance which informed them that my phone is in check. I mean really!!!! Csurance is very keen on debiting there installment every month but there service SUCKS!!!</p> <p> I'm fed up by this insurance. I do not recommend this insurance to any one.</p> <p> </p>
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of our consultants will contact you during the course of the day and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of our consultants will contact you during the course of the day and assist.
Regards
Cell C | PN
Lungi confirmed that she has contacted you and provided interim feedback.
Regards
Cell C | PN
Lungi confirmed that she has contacted you and provided interim feedback.
Regards
Cell C | PN
Yes she did phone me, but she could'nt pick up my phone from the imei number nor the ram tracking number. What's going on??? Should i report this to the ombudsman?
Yes she did phone me, but she could'nt pick up my phone from the imei number nor the ram tracking number. What's going on??? Should i report this to the ombudsman?
Please be advised that Lungi has escalated this matter to Finrite for further assistance and feedback will be provided.
Regards
Cell C | PN
Please be advised that Lungi has escalated this matter to Finrite for further assistance and feedback will be provided.
Regards
Cell C | PN
A consultant from Finrite called me on Saturday 4 February, saying i must complete a claim form.On this claim form you must pay access ..... I spoke to a Finrite consultant on 7 February who said i must pay access!!! Since last year non of these consultants said i must pay access again!!!! And today this guy says i must pay access!!!! I told him i will not pay access. Csurance debits my monthly installment every month..... FOR A PHONE THAT I DONT HAVE!!!!
A consultant from Finrite called me on Saturday 4 February, saying i must complete a claim form.On this claim form you must pay access ..... I spoke to a Finrite consultant on 7 February who said i must pay access!!! Since last year non of these consultants said i must pay access again!!!! And today this guy says i must pay access!!!! I told him i will not pay access. Csurance debits my monthly installment every month..... FOR A PHONE THAT I DONT HAVE!!!!
Next step for me is the ombudsman.....have these people looked at the dates that i've posted this complaints????? Csurance is the WORST INSURANCE EVER.....PEOPLE PLEASE DO NOT INSURE YOUR PHONES AT CSURANCE.
Next step for me is the ombudsman.....have these people looked at the dates that i've posted this complaints????? Csurance is the WORST INSURANCE EVER.....PEOPLE PLEASE DO NOT INSURE YOUR PHONES AT CSURANCE.