************** of hearing impared person

Cell c is discriminating against hearing impared person,which is not ok. It has been about 3 weeks now with varoius cases logged. I was getting no joy and i battel to hear on the cell phone so i asked if they could phone me on my lamd line at work,which they told me they could. Cell c has not called ne back. I work on a hospital and work with Covid files and cannot answer my phone at any time. I am trying to get contact no *** changed . It was my mothers and my son does not want mom,s friends to keep phoning him. I can be contacted on *** or cell phone o*** or via e mail. I would like a number change for my son from ***.