Discontinued Mobiles being advertised

<p>After waiting in line for 45 minutes to be assisted by a rather tired looking sales clerk, having the general attitude as the Checkers Ladies have when asking if you want a ‘plastic’.</p> <p>I kindly ask if they have stock of the iPhone 5s or iPhone SE, as it is on a good package deal for my father who doesn’t need the all the bells and whistles, with the basic minutes, SMSs and data. (I don’t even know who uses SMSs anymore)</p> <p>The lady promptly looks at me as if I had ****** the candy that she as worked hard for from her child and screams over all the customers in the store to another clerk asking if there was stock and looks back at me with utmost disgust that we didn’t know the iPhone 5s or SE had been discontinued.</p> <p>I look at the New York Style LED Screen that is burning my eyes as if I was looking directly into the sun stating the same deal that was in the brochure ‘Apple iPhone 5s 16GB, Pinnacle 100, R279’</p> <p>Coming from a marketing background and looking at the date on the brochure stating that the this deal was till 31 January 2017 and having this still in store and advertised on the LED Screen, I asked how this could be and the clerk states that the those deals had been extended. Yet the deal I wanted had been discontinued?</p> <p>I understand that other competing brands with Apple give incentives and thus the clerks promote those brands more but whether the iPhone 5s or SE is discontinued or not it is ******* to have false advertising. (Yet on the Cell C website the same deal is advertised with no dates stating the end of the deal)</p> <p>Cell C is pulling every trick out of their hat to get customers in store and yet on Hello Peter out of 13,659 reviews (excluding mine) their average rating is POOR and I am sure they don’t even know why.</p> <p>I personally find it sad that customer service is at the most appalling state of affairs, I have more faith in the government bringing running water to the masses before the day that we will get customer service right, I have worked in retail during my high school years, my gap year and even my studies. Wherever I worked I created a bond with my customers and was even honored to have been one of thee best sales clerks.</p> <p>I hope to hear back from Cell C soon but lets face it if their store clears are so bad, what would make Head Office any better.</p>