disappointing services from everyone you speak to over the phone

<p>i called cell c sales to enquire on a iphone5s and at first i was very happy knowing that the phone would be delivered the same week as per Mahlomola Mokoena when he was assiting me with an application he then asked me to email him my payslip ,bank statment , proof of address and copy of my ID i sent all of these documents to him the same day </p> <p>30 aug 2016 16:39 this was on a wensday he told me i would have the phone delievered to me by friday i didnt recive any feedback whats so ever i then decided to pick up the phone again and call the call centre spoke to some lady sounded like she had no clue of what was going on she puts me on hold for a long time to tell me that she knows nothing she will request Mahlomola Mokoena to give me a call back later on the same day he calls me back only to tell me that he hasnt recived my documents as he was checking he then says ohh sorry i found them il forward to the relevent deparment and will give feedback then says il recive an sms notification for my order ok fine today is the 12 sep i still havnt recived any call back or sms from cell c i called the call centre again this time to speak to a guy by the name of leelan he wasnt profetional at all and sounded like he was busy with something els abd u could hear people laughing in the background and then he also puts me on hold comes back to me and says that theres nothing he can do he will request Mahlomola Mokoena to get back to me like i mean firstly the comm unication is poor the staff is clueless of what they doing you have to hold for atleast 10 min before u can speak to someone from 12:00 to 13:00 theres no one to answer your call but you expect me to rate you the best? pull up ur socks or you will lose alot of cusotmers</p>