Disappointing Service Delivery

<p>Hello Palesa <br />The credit amount of R2,856 that you discussed with me is not reflecting on my billing statement for February 2017, I emailed it to you. It reflects that R269.01 is due. Please correct this as I am constantly being over debited by CellC which resulted in my Discovery Life Policy debit order being rejected due to lack of funds in my account because CellC has unnecessarily debited my account. I am urging you to resolve this before the next debit run or CellC will be held accountable for the rejected debit orders and full value of policies if anything unforseen happens</p>