MF
Mohini F

1 reviews | Active since Jul 2016

31 Jan 2017, 09:51

DISAPPOINTING SERVICE DELIVERY

<p>I haven’t received any response from Vusi Mochalla yet, Please can you put me in touch with his superior. Upon investigations Vusi Mochalla told me that I would be billed R150 per month as per the contract offered to me by the sales consultant Thabo. Vusi assured me that I will be credited for November & December’s CellC payment, instead CellC has continued to debit my account this month. I urgently need CellC to reverse their debit order & credit me as my bank account is currently overdrawn.</p> <p> </p>

0
Replies (2)
Cell C
Cell C's reply31 Jan 2017, 09:55
Official

Thank you for posting to us.

We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,

Cell C
Cell C's reply31 Jan 2017, 14:37
Official

Palesa has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

Best regards,