1 reviews | Active since Dec 2017
Disappointing service deliverance
On the 24th of November (Black Friday) Cell C ran a special on their contracts, the iphone, which I added to my Active Business account Policy. A few of my collegues took this same deal with the same branch (Cell C Gateway) and they got their phones, I was told it will take a few days, which turned into weeks, no one calls me to notify me of the status of this issue, I need to sit on the call waiting to find out about my phone. This is unacceptable as its now 3 weeks later, I'm sure there is another branch that has stock, why run a special if you cannot support it.
Please can someone call me with an expected date of when I will be receiving my phone
********** 794
Good afternoon Jesen
We have noted the above and apologies for the inconvenience and delay. Unfortunately, there has been stock shortage; hence your delivery did not arrive at the expected time.
A consultant will be in touch to discuss the above in further detail and extend a verbal apology for the poor service. Do expect to hear from one of our team members.
Regards
Cell C | PN
Good afternoon Jesen
We have noted the above and apologies for the inconvenience and delay. Unfortunately, there has been stock shortage; hence your delivery did not arrive at the expected time.
A consultant will be in touch to discuss the above in further detail and extend a verbal apology for the poor service. Do expect to hear from one of our team members.
Regards
Cell C | PN
Palesa has been in contact with you to assist and advise on a way forward regarding this matter.
Regards
Cell C | PN
Palesa has been in contact with you to assist and advise on a way forward regarding this matter.
Regards
Cell C | PN
Palesa has been in contact with you to assist and advise on a way forward regarding this matter.
Regards
Cell C | PN
Palesa has been in contact with you to assist and advise on a way forward regarding this matter.
Regards
Cell C | PN