DISAPPOINTING SERVICE

have been using Cell C for the past 15 years and lately i have no connection in my area , there is no apology sms or even gratitude being shown to my inconvenience . This is not customer service and i cant wait to start using a new number for i see my loyalty to CELL C is worthless .<br> They are aware of the situation and some how at all levels of management chose to ignore the problem that their customers face daily . Customer service should not only be a department in the business but should be a key focus as its easier and cheaper to keep loyal clients that going out there and spending millions to attain new clients .Their business module is disappointing and cant believe the level of ignorance they have to us as their clients.