Disappointing Retentions Department Service

VERY VERY VERY VERY DISAPPOINTING SERVICE FROM THEIR RETENTIONS DEPARTMENT. I DON’T UNDERSTAND HOW YOU CAN TELL ME I’M STILL GOING TO BE DEBITED EVEN AFTER CANCELLING MY CONTRACT BECAUSE I GET BILLED A MONTH IN ARREARS. HOW DO YOU EXPECT ME TO PAY FOR SOMETHING THAT I’M NO LONGER GETTING ANY BENEFITS FOR????????? CELL C IS FALLING APART AND THEY STILL HAVE THE AUDACITY TO CHEAT CUSTOMERS OF THEIR HARD EARNED MONEY. WE IN THE MIDDLE OF A PANDEMIC AND WE STILL HAVE TO PAY FOR PATHETIC SERVICE AND BE CHARGED FOR IT!!????!!!???!! MAKE IT MAKE SENS TO ME?????!!!?????!!?!! WOULD NEVER RECOMMEND ANYONE TO EVER TAKE OUT A CONTRACT WITH CELL C. THE WORST CONSUMER SERVICE EVER ON THE FACE OF THIS COUNTRY. WOOOOW