Disappointing (lack of) service

i am utterly disappointed and angry right now i am cancelling my contract. have not had connectivity for a week ( since 05/07 till today nothing) A WHOLE WEEK, how are we expected to work with no connection, is Cellc in anyway going to reimburse us for the extra data we've had to pay for to make do this week? and the premium increase without warning, i asked the customer service agent to forward the communication of pricing changes since i never got anything and i am still waiting.

oh i will be reversing my debit order for this month because what kind of service is this? our businesses and work must stand still while CellC continues with no remorse. how do you tell your clients that yeah you know about the connectivity issue, it's affected multiple of clients but YOU DO NOT KNOW WHEN IT WILL BE RESOLVED. so what exactly are we expected to do, wait? MXM. if i could give a minus (non existing star) i would CellC can miss me. xem