MN
Mahendra N
1 reviews | Active since Jan 2015
08 Sept 2020, 13:12
Disappointed with upgrade
After our recent online upgrade, there was problems with the upgrade, were the extras we were to receive was not given to us. Sent an emails to their customer service department, only response we got was a reference number or 3. still awaiting feedback from the 1st email which was sent on the 31 Aug 2020. Their automated response says 24-48 hours. its been over a week now. Hoping to here from CELL C soon.
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Replies (2)
Cell C's replyOfficial
08 Sept 2020, 13:42Good day Mahendra
Thank you for contacting us regarding your query.
We have assigned your query to our Support Team for assistance.
One of the consultants will contact you.
^YM
Thank you for contacting us regarding your query.
We have assigned your query to our Support Team for assistance.
One of the consultants will contact you.
^YM
Best regards,
Cell C's reply08 Sept 2020, 13:42
Official
Good day Mahendra
Thank you for contacting us regarding your query.
We have assigned your query to our Support Team for assistance.
One of the consultants will contact you.
^YM
Thank you for contacting us regarding your query.
We have assigned your query to our Support Team for assistance.
One of the consultants will contact you.
^YM
Best regards,
MN
Mahendra N's updateReviewer Update
09 Sept 2020, 14:49Thank you for responding , we really hope some one from CELL C will contact us, let wait and see what happens.
MN
Mahendra N's update09 Sept 2020, 14:49
Reviewer Update
Thank you for responding , we really hope some one from CELL C will contact us, let wait and see what happens.