1 reviews | Active since Apr 2013
Disappointed with service
Good day,<br> <br> On 23/07/2015 i contacted Cell C Davenport and requested a contract with 100 minutes, 100 sms and 100mb data with the Blackberry Z3, I also requested that this contract must include R57 for the bb10 plan which was all well and good and was quoted R216 inclusive of everything above mentioned.<br> I went to Cell C on Friday 24/07/2016 to sign and collect phone once there i even confirmed that i was getting what i signed for. During the weekend i noticed that my data was depleted and was getting charged for usage. On 27/07/2015 I contacted Cell C and was told that the contract i took was R216 and did not include R57 for the bb10 plan. I am very disappointed with this and if this is not rectified ie R216 including R57 bb10 plan, 100minutes, 100 sms and 100mb data then i do not want this contract and will return everything back. I was told that i would be contacted in an hours time but i am currently still awaiting a call from Cell C Davenport.
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
