MK
Mercy K
1 reviews | Active since Apr 2019
06 May 2019, 15:27
Disappointed on Cell C
Disappointed on Cell C
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
06 May 2019, 15:54Hi Mercy
What happened? Please elaborate, we want to assist and rectify this bad experience.
Regards
Cell C | PN
What happened? Please elaborate, we want to assist and rectify this bad experience.
Regards
Cell C | PN
Best regards,
Cell C's reply06 May 2019, 15:54
Official
Hi Mercy
What happened? Please elaborate, we want to assist and rectify this bad experience.
Regards
Cell C | PN
What happened? Please elaborate, we want to assist and rectify this bad experience.
Regards
Cell C | PN
Best regards,
MK
Mercy K's updateReviewer Update
06 May 2019, 16:00I called Cellc on the 16th April 2019 to blacklist a handset. Even today my handset is not blacklisted. I went to the Cellc stores they couldn’t help me as well.
Case numbers: ********** 997 and ********** 219
MK
Mercy K's update06 May 2019, 16:00
Reviewer Update
I called Cellc on the 16th April 2019 to blacklist a handset. Even today my handset is not blacklisted. I went to the Cellc stores they couldn’t help me as well.
Case numbers: ********** 997 and ********** 219
Cell C's replyOfficial
07 May 2019, 09:15Good morning Mercy
To blacklist your phone, you can call 084 140 or email *** with the following information:
Alternatively, we'll get a consultant to assist you.
Regards
Cell C |PN
To blacklist your phone, you can call 084 140 or email *** with the following information:
- Cellphone Number
- Handset Make and Model
- Handset IMEI
- Case Number for reported Lost/ ****** phone
Alternatively, we'll get a consultant to assist you.
Regards
Cell C |PN
Best regards,
Cell C's reply07 May 2019, 09:15
Official
Good morning Mercy
To blacklist your phone, you can call 084 140 or email *** with the following information:
Alternatively, we'll get a consultant to assist you.
Regards
Cell C |PN
To blacklist your phone, you can call 084 140 or email *** with the following information:
- Cellphone Number
- Handset Make and Model
- Handset IMEI
- Case Number for reported Lost/ ****** phone
Alternatively, we'll get a consultant to assist you.
Regards
Cell C |PN
Best regards,
MK
Mercy K's updateReviewer Update
07 May 2019, 09:28Clearly you didn’t read my comment. I thought you will check on those two case numbers and assist. All that information has been provided and you guys are failing to blacklist my handset. Does cellc has the system to blacklist handsets or not?
MK
Mercy K's update07 May 2019, 09:28
Reviewer Update
Clearly you didn’t read my comment. I thought you will check on those two case numbers and assist. All that information has been provided and you guys are failing to blacklist my handset. Does cellc has the system to blacklist handsets or not?