SF
Sonja F

1 reviews | Active since Oct 2013

03 May 2022, 15:07

Disappointed is an understatement.

I am so disappointed, I have been a Cell C customer for well over 10 years. As Covid has hit so many families we became over indebted unfortunately and I had to go under debt review. My account is up to date with Cell C, always is, as I use it to conduct work. My phone is unfortunately on it's end and when I wanted to do an upgrade it was declined, simply because I made the conscience decision to manage my debt instead of deciding to not pay anyone. Well done on losing a loyal customer with an account of R3000 pm average.

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Replies (1)
SF
Sonja F's update04 May 2022, 09:24
Reviewer Update
A cellphone contract is considered to be a service agreement - not a credit agreement. Sooo? How does the debt review effect the service agreement I have with Cell C?