AG
Abbi G
1 reviews | Active since Apr 2022
05 Feb 2024, 11:32
Disappointed in the services
Disappointed in Cell C services they have no interest in conducting business, I've app**** for a twin package only received 1 phone yet they expect me to make payment for unprofessional services they don't even direct you to the correct department I've been put through from 1 department to the next still on a call with a consultant for 21 min still nothing ,your services is pathetic honestly.
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
05 Feb 2024, 11:53Dear Abbi Gosani
Thank you for reaching out to us regarding the twin package.
We're sorry to hear about your frustrating experiences with our customer service. That's not the level of service we aim to provide
We have referred the query to our support team who will be in touch within 24 working hours.
Regards,
Cell C | SR
Thank you for reaching out to us regarding the twin package.
We're sorry to hear about your frustrating experiences with our customer service. That's not the level of service we aim to provide
We have referred the query to our support team who will be in touch within 24 working hours.
Regards,
Cell C | SR
Best regards,
Cell C's reply05 Feb 2024, 11:53
Official
Dear Abbi Gosani
Thank you for reaching out to us regarding the twin package.
We're sorry to hear about your frustrating experiences with our customer service. That's not the level of service we aim to provide
We have referred the query to our support team who will be in touch within 24 working hours.
Regards,
Cell C | SR
Thank you for reaching out to us regarding the twin package.
We're sorry to hear about your frustrating experiences with our customer service. That's not the level of service we aim to provide
We have referred the query to our support team who will be in touch within 24 working hours.
Regards,
Cell C | SR
Best regards,
AG
Abbi G's updateReviewer Update
12 Feb 2024, 12:11Good day Lerato from the Media department.
Please can you advise accordingly with regards to the instalment which I explained to you because my account is listed on experi with an instalment which I did not accept,Cell C is really not transparent they do sales with incorrect facts to clients .
Please can you advise accordingly with regards to the instalment which I explained to you because my account is listed on experi with an instalment which I did not accept,Cell C is really not transparent they do sales with incorrect facts to clients .
AG
Abbi G's update12 Feb 2024, 12:11
Reviewer Update
Good day Lerato from the Media department.
Please can you advise accordingly with regards to the instalment which I explained to you because my account is listed on experi with an instalment which I did not accept,Cell C is really not transparent they do sales with incorrect facts to clients .
Please can you advise accordingly with regards to the instalment which I explained to you because my account is listed on experi with an instalment which I did not accept,Cell C is really not transparent they do sales with incorrect facts to clients .
Cell C's replyOfficial
12 Feb 2024, 15:19Dear Abbi,
Thank you for reaching out.
We have made a follow-up with the Team. You will be contacted fir assistance.
Cell C | NZ
Thank you for reaching out.
We have made a follow-up with the Team. You will be contacted fir assistance.
Cell C | NZ
Best regards,
Cell C's reply12 Feb 2024, 15:19
Official
Dear Abbi,
Thank you for reaching out.
We have made a follow-up with the Team. You will be contacted fir assistance.
Cell C | NZ
Thank you for reaching out.
We have made a follow-up with the Team. You will be contacted fir assistance.
Cell C | NZ
Best regards,