Disappointed Customer

<p>This is my 3rd review - on the same issue Cell C. Your agents keep mailing me and saying they cant get hold of me, when i have left an alternate number to be contacted on.</p> <p>Got an email from Patrick 2 days after they collected my phone, stating they couldnt get hold of me - when 1. You sent a courier service to collect the phone without notifying me - didnt send me a loan phone, and everything was so rushed cause that poor guy had waited for me so long that i didnt even remove my sim card from my phone.. 3 of your retentions advisors were provided with an alternate number for you guys to contact me on, so what i dont understand is how you couldnt get hold of me, or even try to call me on a number whose phone is with you - knowing you havent provided me a phone to use in the meantime????</p> <p>After Patrick, i get an email from a Skhumbuzo - these guys working in the same department, and what surprises me is that he doesnt even know i had spoken to Patrick?????....</p> <p>I have lost all hope of even having this issue resolved or attended to with care cause it is now Tuesday, and i have no idea what on earth is happening since last week.</p> <p>I humbly request feedback at your earliest convenience Cell C, AND ANOTHER HANDSET OR CANCEL THE CONTRACT AS PREVIOUSLY STATED.. I have been with you guys for 10yrs and this is how you treat me?. No, thank you - that is just pathetic..</p>