NM
Nonsikelelo M
1 reviews | Active since Feb 2018
13 Feb 2018, 14:47
Disappointed customer
I upgraded my contract in October 2017 to a pinnacle 100, was told my premium would be R179 per month to my surprise l am being billed R199 per month. 6 months later no phone call or sms to explain anything.
Helpful (0)
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Replies (3)
Cell C's replyOfficial
13 Feb 2018, 15:01Good afternoon Nonsikelelo
We will get one of our team members to investigate this matter and assist. Be assured that this matter will be handled accordingly.
Regards
Cell C | PN
Best regards,
Cell C's reply13 Feb 2018, 15:01
Official
Good afternoon Nonsikelelo
We will get one of our team members to investigate this matter and assist. Be assured that this matter will be handled accordingly.
Regards
Cell C | PN
Best regards,
NM
Nonsikelelo M's updateReviewer Update
14 Feb 2018, 11:18Thank you for the prompt response, sad l had to go to social media to get assistance. Case resolved.
NM
Nonsikelelo M's update14 Feb 2018, 11:18
Reviewer Update
Thank you for the prompt response, sad l had to go to social media to get assistance. Case resolved.
Cell C's replyOfficial
14 Feb 2018, 11:37You're welcome and thank you for allowing us the opportunity to assist.
Have a great day.
Regards
Cell C | PN
Best regards,
Cell C's reply14 Feb 2018, 11:37
Official
You're welcome and thank you for allowing us the opportunity to assist.
Have a great day.
Regards
Cell C | PN
Best regards,