NM
Nokuthula M

1 reviews | Active since Aug 2020

29 Dec 2020, 11:35

Disappointed By CELL C

I am utterly disappointed and disgusted by the service or non-service from Cell C. I have had a contract with this institution for 3-4 years and I have never missed a debit order with this institution. On the 11/12/2020 my line was cut off and I am being told that this line has been "Permanently Deactivated" how so? I have been making calls for the past weeks and I am not getting any response from this company. This is really irritating because even last night another debit order from this company went off. I am seeking answers and no one can give me any concrete answer. I am being transferred from one department to another and calls are even being hung up in my ear. I will never recommend this company to anyone. This is really disgusting and it's not the first time that they are taking me for a ride. #Really****ed

0
Replies (2)
Cell C
Cell C's reply29 Dec 2020, 12:08
Official
Good day Nokuthula 

Thank you for contacting us. 

We’re sorry to hear that your experience was not up to standards. 

We would like the opportunity to talk and investigate your feedback further.

Please expect our call.

^YM 
NM
Nokuthula M's update29 Dec 2020, 12:27
Reviewer Update
I have been on too many useless calls with your company YM and quiet frankly I am tired of empty promises. Look at profile ***) and fix my issue. I am not taking any calls asking me the same question