PM
Paulinah M

1 reviews | Active since Aug 2016

02 Nov 2016, 18:55

Disappointed by Cell C

<p>So after numerous emails (which I still have proof for) to get Cell C to come collect their device that's not working,the only thing they managed to do is take my money.What exactly am I paying for?please educate me.This complaint is beginning to sound like a broken record and there is still no solution. If you can't fetch your device:fine,but don't touch my money.</p>

0
Replies (4)
Cell C
Cell C's reply03 Nov 2016, 07:15
Official

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication during the course of the day.

Regards
Cell C | PN

Best regards,

Cell C
Cell C's reply04 Nov 2016, 12:33
Official

Mpho has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

Best regards,

PM
Paulinah M's update10 Nov 2016, 07:16
Reviewer Update

7 days later,am still waiting.

Cell C
Cell C's reply10 Nov 2016, 08:47
Official

Thank you for posting to us.

A follow up request has been sent and feedback will be provided. Do expect communication.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,