LK
Lindiwe K
1 reviews | Active since Apr 2017
08 Oct 2019, 11:20
Disappointed
Hello DA On Friday 4th of October 2019, I've asked that 1. I have this month to month contract cancelled 2. That you provide me with reference number for this query so I can take further for investigations and 3. Provide me with your banking details so I can deposit what you say I owe It's the 8th today I have not received proof of cancellation, no reference number and no banking details yet from your side.
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
08 Oct 2019, 11:55Good Day Lindiwe Kubheka
Thank you for contacting Cell C.
Our team will make contact with you to assist regarding the query that you have raised.
^MP
Thank you for contacting Cell C.
Our team will make contact with you to assist regarding the query that you have raised.
^MP
Cell C's reply08 Oct 2019, 11:55
Official
Good Day Lindiwe Kubheka
Thank you for contacting Cell C.
Our team will make contact with you to assist regarding the query that you have raised.
^MP
Thank you for contacting Cell C.
Our team will make contact with you to assist regarding the query that you have raised.
^MP
LK
Lindiwe K's updateReviewer Update
08 Oct 2019, 15:41Thank you, your team have already contacted me before and I was not happy with their explanation so that it why I've decided to ask for:
1. Cancellation for this policy and proof of cancellation.
2. Ask for reference number for this query so that I can seek further help from other avenues
3.Your banking details so I can deposit what you say I owe your company
Thank you
1. Cancellation for this policy and proof of cancellation.
2. Ask for reference number for this query so that I can seek further help from other avenues
3.Your banking details so I can deposit what you say I owe your company
Thank you
LK
Lindiwe K's update08 Oct 2019, 15:41
Reviewer Update
Thank you, your team have already contacted me before and I was not happy with their explanation so that it why I've decided to ask for:
1. Cancellation for this policy and proof of cancellation.
2. Ask for reference number for this query so that I can seek further help from other avenues
3.Your banking details so I can deposit what you say I owe your company
Thank you
1. Cancellation for this policy and proof of cancellation.
2. Ask for reference number for this query so that I can seek further help from other avenues
3.Your banking details so I can deposit what you say I owe your company
Thank you
LK
Lindiwe K's updateReviewer Update
09 Oct 2019, 05:08I really don't want to talk to you guys anymore, clearly I'm dealing with ******.
I was complaining about the amount of R203 you say I owe you within one day of use of your data when your consultant clearly and specifically said R89.00 but now the bill has gone up to R612 how come when I've not even used your data since the 29th and you also debited my account without my consent on 30th of this month, your consultant specifically said the first debit order will be on the 27th of October and she did not mentioned any debit order that will be going through on the 30th. What would have happened if my account had no money? She said did is not a contract I can cancel anytime I wanted to if I no longer want it I am saying I no longer want it cancel it. Give me the reference number please I need it so that ICASA can investigate my complaint please that's all I want. Do not be calling me I no longer want to speak to any of you, PLEASE!!
I was complaining about the amount of R203 you say I owe you within one day of use of your data when your consultant clearly and specifically said R89.00 but now the bill has gone up to R612 how come when I've not even used your data since the 29th and you also debited my account without my consent on 30th of this month, your consultant specifically said the first debit order will be on the 27th of October and she did not mentioned any debit order that will be going through on the 30th. What would have happened if my account had no money? She said did is not a contract I can cancel anytime I wanted to if I no longer want it I am saying I no longer want it cancel it. Give me the reference number please I need it so that ICASA can investigate my complaint please that's all I want. Do not be calling me I no longer want to speak to any of you, PLEASE!!
LK
Lindiwe K's update09 Oct 2019, 05:08
Reviewer Update
I really don't want to talk to you guys anymore, clearly I'm dealing with ******.
I was complaining about the amount of R203 you say I owe you within one day of use of your data when your consultant clearly and specifically said R89.00 but now the bill has gone up to R612 how come when I've not even used your data since the 29th and you also debited my account without my consent on 30th of this month, your consultant specifically said the first debit order will be on the 27th of October and she did not mentioned any debit order that will be going through on the 30th. What would have happened if my account had no money? She said did is not a contract I can cancel anytime I wanted to if I no longer want it I am saying I no longer want it cancel it. Give me the reference number please I need it so that ICASA can investigate my complaint please that's all I want. Do not be calling me I no longer want to speak to any of you, PLEASE!!
I was complaining about the amount of R203 you say I owe you within one day of use of your data when your consultant clearly and specifically said R89.00 but now the bill has gone up to R612 how come when I've not even used your data since the 29th and you also debited my account without my consent on 30th of this month, your consultant specifically said the first debit order will be on the 27th of October and she did not mentioned any debit order that will be going through on the 30th. What would have happened if my account had no money? She said did is not a contract I can cancel anytime I wanted to if I no longer want it I am saying I no longer want it cancel it. Give me the reference number please I need it so that ICASA can investigate my complaint please that's all I want. Do not be calling me I no longer want to speak to any of you, PLEASE!!
Cell C's replyOfficial
09 Oct 2019, 08:44Good day Lindiwe Kubheka
We have responded privately.
^MP
We have responded privately.
^MP
Cell C's reply09 Oct 2019, 08:44
Official
Good day Lindiwe Kubheka
We have responded privately.
^MP
We have responded privately.
^MP