RM
Rosetta M

1 reviews | Active since Sept 2025

16 Sept 2025, 10:38

Disappointed

Good day

I have attempted many times to reactivate a cell c SIM card that was ****** and since then Nothing!!

I was given no warning for it to be deactivated because it was ******, having been a cell c customer since 2013 is quite disappointing that nothing can be done and that number is linked to my banking, google, email, Facebook, instagram for business and most importantly SARS and cipc details. I desperately need this number because it’s to my business and I can’t afford not to have it on right now. I’ve been given the run around about this situation and need help ASAP!!

I have spent many hours on the phone and in store with cell c and yet I’ve been told the same thing where as I have heard of people being assited with this issue.

Cell C please help!!!

0
Replies (6)
Cell C
Cell C's reply16 Sept 2025, 10:49
Official
Dear Rosetta M,

Thank you for contacting Cell C.

We sincerely apologize for the inconvenience and understand how critical your number is, especially since it’s linked to your business and important services. Please be assured that we take this matter seriously.

To resolve this as quickly as possible, we’ve escalated your case to our senior support team for urgent attention. They will reach out to you directly to assist in reactivating your SIM card.

We truly appreciate your patience and loyalty since 2013, and we are committed to resolving this matter for you.

Regards,
Cell C | CM
RM
Rosetta M's update17 Sept 2025, 14:41
Reviewer Update
Hi was not aware you guys had rep****, my cell c number is +27 (74) *** and yes you contact me on ***
RM
Rosetta M's update17 Sept 2025, 15:11
Reviewer Update
Thank you please it’s urgent I need it on calls too not just WhatsApp
Cell C
Cell C's reply17 Sept 2025, 15:20
Official
We understand the urgency and the importance of having your number fully active for calls and not just WhatsApp. Please be assured that your case remains a priority, and our Support team will contact you directly to assist further.

We truly appreciate your patience as we work to resolve this matter.

Regards,
Cell C | CM
RM
Rosetta M's update19 Sept 2025, 14:28
Reviewer Update
RICA SERIAL NUMBER
***

Number ***
RM
Rosetta M's update19 Sept 2025, 14:47
Reviewer Update
Yoh