DISAPPOINT BY CELL C'S SLY EMPLOYERS / MANAGERS AND PATHETIC CANCELLATIONS AND ACCOUNTS DEPARTMENT -INCLUDING THEIR BRANCHES !!!!

I am so fed up with cell c - you guys are really pathetic and I strongly suggest that you guys close down or TRAIN your staff members PROPERLY !!!! I was on maternity leave and retrenched so I was unable to meet my debit order deadlines - I then app**** for Pay Bill ASSIST. Much to my surprise every month I was still being debited ??? THE DEBITS OBVIOUSLY BOUNCED !! Fast forward months later I am now employed , able to PAY MY ACCOUNT UP TO DATE AND CANCEL , WENT INTO THE CELL C CLEARWATER BRANCH YESTERDAY AND WAS TOLD THAT I COULDN'T CANCEL OR PAY IN STORE !!! I WAS SOOO FRUSTRATED - TODAY I CALL THE CALL CENTRE TO GET BANKING DETAILS BECAUSE BANKING DETAILS ARE NOT AVAILABLE ANYWHERE !!! NOT EVEN ONLINE ???? OR YOUR APP?? TRIED TO DOWNLOAD MY INVOICE AND I COULDN'T?? YOU GUYS HAVE SERIOUS ISSUES !! I AM SICK OF IT - I JUST WANT TO BE DONE !!! YOU ARE BEYOND USELESS !!!! MY REASONS FOR WANTING TO CANCEL IS NONE OF YOUR CONCERN - STOP ASKING AND JUST STOP BEING SLY !! YOU GUYS KNOW EXACTLY WHAT YOU'RE DOING BY NOT ALLOWING CLIENTS TO CANCEL !!! I HAVE NEVER EXPERIENCED THIS FROM VODACOM, MTN OR TELKOM AND I'VE DEALT WITH THEM ALL ! ! WHEN YOU REQUEST FOR CANCELLATION THEY CANCEL , NO QUESTIONS ASKED !! GET YOUR S*** TOGETHER CELL C AND EMPLOY PROPER PEOPLE !! VERY DISAPPOINTED !!