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Pulane M

1 reviews | Active since Feb 2018

29 Oct 2024, 09:24

Disappearing data

Bought airtime to convert into data and both the airtime and data disappeared in less than 24 hours. I never use the network for calls, only for data yet it disappeared. Can't even get through to their call center to talk to someone for an explanation

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Replies (2)
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Pulane M's update29 Oct 2024, 16:59
Reviewer Update
And then they call not wanting to hear your complaint and force their word on you without hearing the issue and addressing it.
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Pulane M's update30 Oct 2024, 15:42
Reviewer Update
Then they get another agent to call who still refuses to address the root of the problem and they don't know the packages they offer. And so many people have encountered the same problem with cell c and with NO help from the agents